Privacy Policy

At Fulham Plumbing Services, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and manage your personal data when you visit our website or book our plumbing, heating, drainage, air conditioning, and electrical services.

Information We Collect

When you use our website or contact us, we may collect personal details such as your name, telephone number, email address, property postcode, preferred service dates, and description details regarding your repair or installation request.

How We Use Your Data

We use this information to dispatch qualified engineers to your property, communicate appointment times, process booking confirmations, and improve our client relations. We will never sell or rent your personal details to third parties.

Data Retention

We retain your booking records only as long as necessary to comply with safety compliance, insurance criteria, tax invoicing, and workmanship guarantee periods (12-month domestic warranty records).

Your Rights

Under GDPR regulations, you have the right to request access to the personal data we hold about you, request corrections to incorrect details, or request that your records be deleted from our systems.